NexaDesk

Why move from Excel to a technical service platform

Excel is useful at the beginning. As clients, devices, tickets, invoices, rentals and service cases grow, links between data are easy to lose. NexaDesk keeps those workflows connected and can link remote support sessions to the same history.

AreaExcel / generic toolNexaDesk
Client historyManual and fragmentedLinked to documents, tickets and service
Reports and notesCreated manuallyPDF and print from workflows
Server rentalSeparate sheetsStatus, client, dates, price and invoice
Client ticketsScattered emailsPortal and client area
Remote supportSeparate tool disconnected from historyStandalone product that can integrate with client, device, notes and billing
MonitoringNot includedAgent and encrypted relay

Comparison between NexaDesk, Excel sheets and generic tools for IT service, tickets, invoicing and rental fleet management.

Compare NexaDesk plans